We accept various payment methods to ensure a seamless shopping experience. You can pay using major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options.

Once your order is confirmed, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and get real-time updates on its delivery progress.

If you need any assistance, our team is always here to help.
Please send us an email at support@pupdrip.com with your question or order details, and we’ll respond as soon as possible.

If your product arrives damaged, defective, or you’re not happy with it, you can initiate a return within 7 days of receiving your order.

Simply email our support team at support@pupdrip.com with:

• Your order number
  
• Product name
  
• Photos or videos showing the issue
  

Our team is always here for you and will guide you through the return process. Once approved, refunds are processed instantly on our side and usually take 7–10 working days to appear in your account.

Please notethat only working days are counted; weekends and holidays are excluded.

We’re committed to making your shopping experience smooth and hassle-free!

Yes! We offer free shipping on all orders over $99 within the United States.
For orders below $99, standard shipping fees will apply and will be calculated at checkout.

We’re here to make shopping easy and convenient. Happy shopping!