Last updated: December 1, 2025
PUPDRIP (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website pupdrip.com (the “Site”) or make a purchase.

1. Information We Collect

When you visit or make a purchase from our Site, we may collect:

Device & Usage Information

• Browser type, IP address, time zone, pages visited, search queries, and interactions with the Site.
  
• Purpose: To provide a smooth experience, analyze usage, and improve our Site.
  

Order & Payment Information

• Name, email, shipping and billing address, payment details.
  
• Purpose: To process orders, ship products, communicate order status, and prevent fraud.
  

Customer Support Information

• Details you provide when contacting us for support.
  
• Purpose: To respond to inquiries and assist with issues.
  

All personal information is collected securely and used only for the purposes outlined above.

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
  
• Communicate with you about your orders, promotions, and offers
  
• Improve our Site and services
  
• Prevent fraud and ensure a secure shopping experience
  

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted service providers to:

• Power our online store (Shopify)
  
• Process payments (Stripe, PayPal, etc.)
  
• Handle shipping and fulfillment
  
• Send marketing communications (if you have opted in)
  

We may also disclose information when required by law or to protect our rights.

4. Cookies & Tracking

Our Site uses cookies and similar technologies to:

• Enhance your browsing experience
  
• Track site usage and performance
  
• Provide personalized advertising
  

You can manage cookies through your browser settings. Please note that disabling cookies may affect site functionality.

5. Your Rights

For US Customers:

• Access, update, or request deletion of your personal information by contacting support@pupdrip.com.
  

For California Residents (CCPA):

• You have the right to know, access, or delete your personal information and opt out of the sale of your data.
  

To exercise any of these rights, contact our support team at support@pupdrip.com.

6. Security

We take your data seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Children

Our Site is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date will always indicate the most recent update.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, you can contact us at:

Email: support@pupdrip.com

We are here to help and ensure your shopping experience with PUPDRIP is safe and enjoyable.