If your product arrives damaged, defective, or you’re not happy with it, you can initiate a return within 7 days of receiving your order.

Simply email our support team at support@pupdrip.com with:

• Your order number
  
• Product name
  
• Photos or videos showing the issue
  

Our team is always here for you and will guide you through the return process. Once approved, refunds are processed instantly on our side and usually take 7–10 working days to appear in your account.

Please note that only working days are counted; weekends and holidays are excluded.

We’re committed to making your shopping experience smooth and hassle-free!