Shipping policy

Thank you for shopping with us! We currently ship all over the United States, and we’re working hard to deliver your order as quickly and smoothly as possible.

🚚 Shipping Time

Most orders are processed and shipped within 3-5 business days.

Once shipped, the estimated delivery time is:

📍 United States Delivery: 8–13 business days

In some cases, delivery may take a little longer due to:

• Carrier delays
  
• Weather conditions
  
• Customs checks
  
• High seasonal volume (Christmas, New Year, sales period)
  

These situations are rare, but if they happen, we kindly ask for your patience. We will always support you and keep you updated.

💲 Shipping Cost

Shipping fees depend on:

• Your location
  
• The number of items in your order
  
• The exact shipping cost will be shown at checkout before you complete your purchase.

🌍 Do We Ship Worldwide?

Right now, we only ship within the United States.

As we grow, we hope to expand globally. Thank you for your support!

📬 Missing or Delayed Delivery

If your package is delayed beyond the estimated time:

1. Please allow a few extra days (sometimes carriers experience slowdowns).
   
2. Please contact our support team at support@pupdrip.com at any time.
   
   We’ll check your order status and assist you immediately.
   

📦 Multiple Addresses

We cannot ship one order to multiple addresses.

If you need items sent to different locations, please place separate orders.

📮 PO Boxes

We support delivery to PO Box addresses within the United States.

💼 VAT, Duties & Taxes

For US customers, taxes are already calculated at checkout where applicable.

No additional customs fees will be charged.

🤝 Our Promise

We’re committed to providing you with a seamless shopping experience.

If anything goes wrong with your delivery, our support team is always here to help.

Thank you for trusting us!